Frequently asked questions about sending requests

About Followback
Followback is a platform that helps people, brands, and business promote their products, services, and talents on social media without the need for a marketing, advertising, or PR agency.
Even if you have a following on social media, you can always find someone with a larger following to help you promote your brand, product, or service. You can also use Followback’s community to help you promote your business, brand, or product to an untapped demographic. We can help take your social media marketing to the next level!
To help you market and advertise on social media! Every time someone follows, posts, likes, or comments on social media, that activity is seen by their followers. For that reason, businesses, brands, and individuals are willing to pay others to interact with their online content. For example, let’s say your brand is releasing a new line of sneakers. To help create buzz and gain more exposure for the launch, you can pay a person on social media with a large number of followers to like one of your posts on social media. Your post can then be seen by their followers.
Creating Your Account
Create an account by clicking here. All you need is an email address to get started and the process only takes a few minutes.
Absolutely. Every user in the Followback community can both send and receive offers. Read more about receiving offers in our seller’s guide.
Becoming a user on our platform is completely FREE. There are no recurring charges and any person, business, organization, or brand can join the Followback platform.
Finding the Right Person
Our community is made up of some of the world’s most popular celebrities, musicians, athletes, journalists, and models. We also have social media personalities including everyday people, bloggers, vloggers, YouTubers, and more!
Any user that has a blue checkmark next to their name has been verified by our team.
If you’re using Followback for business purposes, find a member of our community who would be followed by your target demographic. Followback’s search engine allows you to browse all members of our community and filter them by industry category and the number of followers.
Sending a Request
You can request anyone on Followback to follow you, post a picture or video, like your content, or comment on a post on the social media network of your choice.
The Followback platform allows you to submit a request on the social media network of your choice. Please keep in mind that you should only send requests for the platform the individual is on.
Followback’s platform provides for an open marketplace and we do not set prices. With that being said, you should make sure that your offers are reasonable. A social media user with millions of followers may not accept a low offer as their value is higher than a user with thousands of followers. Also, certain social media activities are more valuable than others. For example, a post is typically more valuable than a follow.
If the request is accepted by the recipient, they have 72 hours to complete the request.
If your request has not been accepted, please contact us for cancellations. We cannot provide refunds for requests that are accepted and completed.
It’s simple! Search for a user that you would like to have do something for you on social media. Send them a monetary offer along with the details of what you’d like to have done. If your offer is accepted, the seller has 72 hours to complete it.
You will need to describe what you’d like to have done, the social media network you would like it completed on, and the amount you are willing to pay. You may also need to provide text, images, videos, or URL links. For example, if you request someone to post something on Instagram, you will need to include the image or video you want to be posted along with any text you’d like to appear under the post.
Once you send out a request, the recipient has 72 hours to accept or reject the offer. If the offer is not accepted within 72 hours, it is automatically canceled.
Yes, if your initial request is not accepted, you can submit a new request again.
Payment Questions
We accept most major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal.
All payments are processed through a secure payment gateway. Followback does not store your credit card information.
WWe guarantee that your request will remain completed for a minimum of 30 days or we will refund your payment in full.
When a transaction that started out on Followback is completed outside of the Followback platform, both parties are no longer covered by Followback protection programs and Followback’s money-back guarantee. As such, contacting another Followback member to discuss moving a transaction off Followback creates a risk of fraud, and is not permitted. 
When you submit an offer, Followback preauthorizes your payment account. If the offer you send is not accepted, the authorization will disappear, and you will not be charged. If the offer is completed, the transaction will clear, and the charge will be posted to your payment account.
Followback collects a 3.5% transaction fee from buyers to cover third-party payment processing charges.
If it has been more than 72 hours since the offer was accepted, and it has not been completed, you can open a dispute. Go to the section for sent offers on your account and select the dispute option next to the offer. A member of our customer service team will contact you within 24 hours.